The Web Page hijasdelnilo.com (hereinafter, the WEB PAGE) belongs to:

• Company: EULEN, S.A.
• NIF: A28517308.
• Address: Gobelas, 29 – 28023 Madrid.
• Filed with the Commercial Registry of Vizcaya in volume BI-747 of the general companies section, sheet 152 verso, page BI-5581-A.
• Telephone number: 955 519 125 / 902 355 366.

Scope

These general conditions govern the access to and services offered, as well as use of the various contents and services that are included or can be accessed.

In order to use the Services offered on the Website, users are required to be of legal age, and therefore, with the acceptance of the following Terms and Conditions, the User hereby declares that they are of legal age and have sufficient capacity to contract the Services offered on the Website.

Based on the above, Users are responsible for the accuracy and veracity of the data provided on the Website through the registration form and booking processes.

Users

The use of this Web Page and any of its services confers the condition of user and the full acceptance, without exception, of each and every one of the present general conditions, as well as any other special conditions that, if applicable, may govern the use of the service provided.

If the user decides not to accept all or part of these conditions, they must refrain from accessing the WEB PAGE and using its contents or services.

Sales process

Should the user decide to purchase a ticket for the exhibition, the following must be taken into account:

• The indicated prices do not include VAT.
• When selecting the day and time of access to the exhibition, at the time of indicating the identification data and seat selection, users must enter any data required for the management of the booking and payment.

Before clicking ‘accept’, users will be given the opportunity to review the conditions of use.

By clicking on ‘accept’, the Web Page will connect to the bank’s payment gateway (virtual POS), which will charge the card account.

The Web Page will ask the user to confirm the usual method of payment. The Web Page will ask the user to confirm the contracting of the service and will again indicate the price of the service.

• The user will receive an email and an online invoice.

Suspension of service

EULEN S.A. reserves the right of admission and exclusion from the Website and its facilities. Any User who does not comply with the rules described on the page and in the facilities may be excluded.

EULEN S.A. may withdraw or suspend at any time and without prior notice the provision of the Services to Users who do not comply with the provisions of the Terms and Conditions.

Cancellation and Refund policy

• Once the tickets have been purchased, no refunds will be made except in the event of a possible incident with access to the venue and/or with the services purchased.
• In the event that access to one of the venues is not possible, the proportional amount will be refunded.
• In the event that a purchased service cannot be provided, the proportional amount will be refunded.
• Refunds will be made by the same method used for payment (cash, card, etc.).

User obligations

By simply accessing the Web Page or any of its linked services, the user agrees to use them diligently and correctly in accordance with these conditions and in accordance with the law, morals and public order, and assumes, among others, the following obligations:

Not to use the content and, more specifically, the information obtained through the Web Page to send advertising, messages for sales purposes or any other commercial objective, or to collect or store personal data.

To refrain from removing the distinctive signs relating to the rights (intellectual, industrial property or any other) of EULEN, and of each of its companies or third parties, that may appear on the WEB PAGE and in each of the services provided through the page.

Likewise, the user must refrain from avoiding or manipulating any technical devices established by EULEN or third parties, either on the WEB PAGE, in any of the services, or in any of the materials, elements or information obtained through same, for the protection of their rights.

Not to use or apply technical, logical or technological resources through which users may benefit, directly or indirectly, with or without profit, from the unauthorized exploitation of the contents or Services of the WEB PAGE.

Not to enter, store or distribute any computer program, data, virus, or code through the WEB PAGE or through any of the services linked to it, and in general, to refrain from carrying out actions that may, in any way, damage, render useless, overload or damage the WEB PAGE, equipment, systems, networks, websites programs, data or information of EULEN, its subsidiary companies, its suppliers, any user or, in general, any third party, or prevent normal use or enjoyment of the WEB PAGE or the services linked thereto.

Be liable for the damages that may be suffered by EULEN, its employees, suppliers, customers, other users and third parties in general, as a consequence of the breach of these conditions or of the specific conditions that may be applicable to the services linked to the WEB PAGE, obliging themselves to hold EULEN, its shareholders, employees, customers and suppliers harmless against any claim, demand or penalty that could be formulated or enforced as a direct or indirect consequence of said breach.

Compensation

YOU AGREE TO ASSUME FULL RESPONSIBILITY AND COMPENSATION FOR ALL CLAIMS, LIABILITIES, DAMAGES, LOSSES, COSTS AND EXPENSES, INCLUDING LEGAL FEES, INCURRED BY US ARISING FROM ANY BREACH BY YOU OR ANY OTHER LIABILITY INCURRED BY US IN CONNECTION WITH YOUR USE OF THE WEB PAGE OR BY ANY OTHER PERSON ACCESSING THE WEB PAGE THROUGH YOUR COMPUTER OR INTERNET ACCESS ACCOUNT.

Intellectual and industrial property

The user expressly acknowledges and accepts the ownership of EULEN over the intellectual and industrial property rights of the Web Page, and the elements constituting same.

Said ownership includes, but is not limited to: the Web Page itself, the screens, the information and materials included therein, the structure, selection, layout and presentation of contents, computer programs, messages, graphics, drawings, sound and/or image files, photographs, recordings, software of the Web Page, databases, technology, computer equipment, know-how, brands, distinctive signs, logos, domain names and, in general, any kind of creation or material accessible through the WEB PAGE.

The user also recognizes and accepts the existence of industrial and intellectual property rights of third parties over part of the aforementioned elements, which he/she also undertakes to respect.

The only permitted use of the WEB PAGE, of its contents and services authorized by EULEN, is the personal use by each of the users, who will not be allowed, directly or indirectly, to commercially exploit the services or the materials, elements and information obtained through same. Consequently, the user may only download the contents, or copy or print any content for their own private use and, provided that, said actions do not infringe the copyright or any other right of EULEN. This authorization for private copying does not imply the granting of any license or right to exploitation in favor of the user.

Likewise, the recording and photographing of any of the events attended by the user is expressly prohibited.

Unless expressly authorized by EULEN, the user may not reproduce, transform, modify, disassemble, perform reverse engineering of, distribute, rent, lend, exhibit, broadcast, re-broadcast, digitalize, translate, adapt, make available or allow access to the public through any form of public communication, any of the elements referred to in the preceding paragraphs.

Guarantees and liabilities

The EULEN GROUP makes every effort to guarantee the availability and continuity of the WEB PAGE as well as the services linked thereto. However, the EULEN GROUP cannot guarantee that the WEB PAGE and the services linked thereto will work correctly at all times, or that the user will be able to access them and use them quickly, free of interruptions or errors. In the same way, the EULEN GROUP cannot guarantee the satisfaction of users’ specific needs through the WEB PAGE or of any of the services linked thereto, and therefore does not provide any guarantee in this regard.

The EULEN GROUP will act diligently according to generally accepted uses in the sector to avoid the presence on the WEB PAGE or in any of the services linked thereto of viruses or other harmful elements that could cause alterations in the user’s computer system, their electronic documents or their files, but cannot guarantee the absence of such elements, and will not be liable for damages that may arise therefrom.

The EULEN GROUP does not control, take responsibility for, or guarantee, the accuracy, quality, veracity, reliability or suitability of the information and services delivered or provided by third parties through the WEB PAGE. In the same way, it does not control or guarantee the absence of viruses or other harmful elements in the content or services delivered or provided by third parties through the WEB PAGE.

The EULEN GROUP shall not be liable for any malfunction due to any circumstance beyond the control of the EULEN GROUP.

Users wishing to know their rights as consumers or use the tools provided by the European Commission, can access the Online Dispute Resolution website: https://ec.europa.eu/consumers/odr/main.

Hyperlinks

The EULEN GROUP only authorizes the establishment of hyperlinks when these are carried out in compliance with the conditions detailed below.

In the event that the user wishes to include, on a website or application for a wireless device, a hyperlink to any of the EULEN GROUP websites or WEB PAGE, this hyperlink cannot give rise to any confusion regarding the absence of a connection between the EULEN GROUP and the actual user, or lead anyone to believe that any of the content on the user’s website has been created by, or has the approval or support of, the EULEN GROUP.

The web page or application on which the hyperlink is established may not contain any brand, brand name, logo or other signs owned by the EULEN GROUP, except for those appearing in the actual hyperlink.

The user must establish the hyperlink in such a manner that Internet users making use of it can access and see the full content and configuration of the home page of the website or WEB PAGE of the EULEN GROUP at any given time, without that content, wholly or partially, appearing to be framed by the website or application on which the hyperlink is included, or by any of its content, and without the content of the EULEN GROUP site being inserted, superimposed or appearing in any way alongside other content, whether informative, advertising, or of any other type, that is not that of the home page of the EULEN GROUP. In this sense, no “framing” operations or any other operation that prevents Internet users who use the hyperlink from being able to view the EULEN GROUP website or WEB PAGE under the same conditions as any other user with direct access, may be carried out.

The user will refrain from any action that could result in a diversion of traffic from the EULEN GROUP website. More specifically, the user will refrain from entering, either as a metatag or otherwise in the source code of their website, any keyword that identifies content or a product of the EULEN GROUP and whose inclusion is not justified by the existence of similar content or products of the user.

It is forbidden to establish hyperlinks from websites that include content, links, advertising or any other material that could damage the image of the EULEN GROUP, including, in particular, materials which: are contrary to the Law, public order or generally accepted customs; infringe upon the rights of third parties; denigrate the products of GRUPO EULEN or its competitors; are sexual or violent in nature; promote any type of discrimination based on race, gender, religion, age or sexual orientation; and any other content that in the opinion of GRUPO EULEN is not compatible with the rights, image or interests of GRUPO EULEN.

Security

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data.

Any contracting process, or other, which involves the submission of personal data, will always be transmitted via secure communication protocol (HTTPS://) to ensure that no third party has access to the information transmitted electronically.

Nevertheless, the User must be aware that Internet security measures are not impregnable. Users are hereby informed and warned that the technical means used in the Internet network are not infallible and impregnable, and therefore, the website cannot be held responsible for practices in which the user does not assume the appropriate level of security or due diligence and its consequences, as well as causes or damage caused by third parties outside the website

Modifications to the Terms and Conditions

EULEN S.A. reserves the right to modify these Terms and Conditions of Use in accordance with the applicable legislation at all times, which will be duly communicated via the Website, and therefore, we recommend that Users periodically review them so that they are informed of how EULEN S.A. protects their information.

Jurisdiction

Expressly waiving their own jurisdiction, companies of the EULEN GROUP and the users of the website will submit any legal issue that arises or may arise to the Courts and Tribunals of the user’s place of residence, provided that he/she is a natural person with residence in Spain, and to the Courts and Tribunals of the city of Madrid, in any other case.

Pursuant to the principles of legality, loyalty and transparency arising from data protection regulations, we hereby provide you with this Privacy Policy:

Who is the data controller of your data?

• Data Controller: Eulen, S.A.
• NIF: A28517308.
• Address: Gobelas, 29 – 28023 Madrid.
• Web Page: www.hijasdelnilo.com/ / www.eulen.com.
• Contact protecciondedatos@eulen.com.

Who is acting as Data Protection Officer of the companies belonging to the Eulen Group?

• DPO: General Secretariat of the EULEN GROUP.
• Address: Gobelas, 29 – 28023 Madrid.
• Contact: delegadoprotecciondatos@eulen.com.

What do we process your data for? What is the legitimation for processing your data?

User data will be processed, manually and automatically, to comply with the following purposes in accordance with the bases of legitimacy:

Is the provision of data voluntary? Can I withdraw my consent?

The data we request is appropriate, relevant and necessary and in no case are you obliged to provide it, but failure to communicate this data may affect the purpose of the service and the provision thereof.

Likewise, you have the possibility and right to withdraw your consent for any specific purpose granted at the time, without this affecting the legitimacy of the processing based on the consent prior to its withdrawal.

How long will we keep your data?

Your data will be kept for the minimum time required for the proper provision of the service and for any of the purposes set out above, as well as to meet the responsibilities that may arise therefrom, and any other legal requirement (extra-contractual obligations, contractual, tax, accounting…).

We will process your data for marketing purposes until you revoke your consent.

Who will your information be made known to?

Your basic data may be communicated to companies that are part of the Eulen Group (www.eulen.com), for internal administrative management, based on legitimate interest.

Additionally, we hereby inform you that certain data, within the framework of the regulations in force or the contractual relationship that you maintain with the Eulen Group, may be communicated to:

• Competent judicial and administrative authorities, and communications expressly envisaged or required in applicable legislation.
• State Security Forces and Corps by virtue of the provisions of the Law.
• Banks and financial institutions for the collection of the services offered.

Your personal data may also be accessed by Eulen Group’s data processors, i.e. service providers who require access to your personal data for the performance of their duties in accordance with the provisions of art. 28 of the GDPR.

What are your rights when you provide us with your information?

You have the right to:

• Request access to personal data relating to the data subject.
• Rectify or delete erroneous or inaccurate data or delete same.
• Oppose the processing thereof.
• Request limitation of processing.
• Data portability.
• Oppose the processing of your data and the sending of commercial communications.
• Submit claims to the Data Protection Officer.

You can exercise your rights, both by post or by email, by writing to:

Last update: June 2022

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